How to structure a performance-based maintenance contract with IoT KPIs that cut downtime by 50%
I’ve spent years helping businesses turn maintenance from a reactive cost center into a measurable driver of uptime and profitability. When you combine a performance-based maintenance contract with the right IoT KPIs, you don’t just promise better availability—you can prove it. Below I’ll walk you through the practical structure I use with clients to cut downtime by 50% (or more), why each clause matters, and how to avoid the pitfalls...